Returns & Exchanges

At Hallmark, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return most items within 90 days of purchase for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Pack Your Items

  Carefully place the items in their original packaging, ensuring all tags are attached and the products are in unused condition.

• 3.
  Attach the Shipping Label

  Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking number handy to monitor the status of your refund.